Have a question about our products or need help with an order? We are here to help. If you are seeking advice on the products we sell, want to discuss bulk orders, or have any general enquiries, please email support@carkeydepot.co.uk. If you have a query about returning a product you purchased from us, please first read our Returns Policy. If you still need support on this matter, please email returns@carkeydepot.co.uk. We aim to respond to all enquiries within 48 hours. To ensure we provide accurate, traceable and efficient support, all enquiries are handled via email only. This allows us to:
- Provide detailed, written answers you can refer back to at your convenience;
- Attach links, documents or images to help resolve issues quickly;
- Ensure you are connected to the right team or specialist.
We do not currently offer a returns address. If a return is approved, we will provide the correct return instructions by email.